Unified Service Catalog &
Self-Service
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Standardized catalog for VMs, clusters, and cloud services
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Golden templates/blueprints for consistent provisioning
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Approval workflows and guardrails to prevent sprawl
Governance & Policy Standardization
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RBAC aligned to org structure and environments (dev/test/prod)
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Quotas and lifecycle controls by team/project
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Tagging standards for ownership, reporting, and internal governance
Automation for Provisioning +
Day-2 Operations
Delivered via XaasIO Automation Module:
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Provisioning workflows and operational runbooks
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Repeatable maintenance actions (patching workflows, lifecycle actions)
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Integration patterns with CI/CD or Git-based workflows (optional)
Multi-Cloud Monitoring,
Logging & Telemetry
Delivered via XaasIO MLT:
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Grafana dashboards for fleet-level visibility
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Zabbix monitoring + alerting and escalation routing
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OpenSearch centralized logs and operational search
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Operational reporting and reliability views
Private & Virtualization
OpenStack
VMware
Nutanix
Red Hat
OpenShift
Containers
Kubernetes
Public Cloud
AWS
Azure
Google Cloud (GCP)
Phase 1 – Blueprint & Foundations (Weeks 1-2)
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Build catalog structure + RBAC + policy standards
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Define approval flows, quotas, and naming/tagging conventions
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Establish baseline observability views in XaasIO MLT
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Identify high-value automation runbooks for Phase 2
Phase 2 – Initial Rollout (Weeks 3-6)
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Implement initial catalog services and golden templates
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Deploy the first automation packs (10–20 runbooks)
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Onboard 1–2 target environments (e.g., VMware + AWS, or OpenStack + Azure)
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Deliver dashboards, alerts, and log analytics onboarding
Phase 3 – Scale Across Environments (Ongoing)
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Expand targets (Nutanix, OpenShift Virtualization, GCP, etc.)
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Add more catalog items, automations, and governance coverage
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Monthly operations cadence: reporting, tuning, roadmap
What’s Included (Scope)
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CMP design and rollout: catalog, RBAC, approvals, quotas, tagging
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Onboarding of agreed targets (private + public)
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Initial automation packs and runbook library setup
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Multi-cloud dashboards, alerting, and log analytics onboarding (MLT)
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Documentation and KT for admin/operators
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Optional managed operations model (below)
What’s Not Included (Typical Exclusions)
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Custom application development or refactoring
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Full CI/CD pipeline ownership (unless separately scoped)
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Vendor commercial negotiations and license procurement
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Deep app-level troubleshooting inside business applications
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Physical datacenter hands-and-eyes (unless separately scoped)
Customer
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Approvals, access provisioning, and change windows
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Application ownership and validation/UAT
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Internal policy/compliance requirements definition
XaasIO
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CMP implementation, governance model, catalog rollout
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Automation runbooks (XaasIO Automation Module) for the agreed scope
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Multi-cloud observability onboarding (XaasIO MLT)
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Incident support and continuous improvement for the CMP stack (if managed)
Shared
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Release planning, change governance, and operational cadence
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Expansion roadmap across more environments/targets